huellacanina.com

Valoraciones:

Todo bien y el envío en tiempo normal

Todo muy bien . Buenos productos

Envío rápido

I ordered dog food on a Thursday. The following Wednesday it still showed “in preparation.” I rang them and was told they were waiting for the food to come in and it would be sent to me in the next week. I explained I could not wait and asked him to cancel the order and refund my payment which they had taken. He asked me to send confirmation by email which I did. Two days later I received an email saying it was despatched. I decided to keep the order so did nothing. Despite choosing Seur for delivery (good courier) they sent it by Correos Express (bad courier.). They gave Correos the wrong postcode so it went to Menorca not Mallorca. So I rang again and was told it would cost me €9 to send from Menorca to Mallorca despite it being their mistake. I said this was unacceptable and requested cancellation and refund. Unbelievably they said it would cost €15 to return to them and they would take that off the refund. The guy on the phone was helpful and apologetic but said his manager would not budge. So in my opinion their incompetence is matched only by their dishonesty and I will never use them again.

Me envian mail de que no se ha podido entregar el paquete ( mentira, estaba en casa) y estaba el portero.. Al día siguiente ...siendo festivo local en Barcelona no me encuentro en el domicilio y me dicen que me lo dejan en un punto de recogida.

Pedí devolución del artículo y ni siquiera me. Han contestado

Bien la rapidez . Mejorable la entrega fe Correos Express, llamaron al telefonillo, abrí y no subió el paquete de 12 kg. al domicilio lo dejó en el Citibox sin caja ni envoltorio teniendo que subirlo yo con mis limitaciones físicas.

Pedido gestionado en 24 hrs. Me llamaron para darme alternativa sobre unas latas que no le quedaban. He pedido en dos ocasiones y no he tenido incidencias. Volveré a comprar

Buen precio, rapidez en la entrega, y tienen lo que no encuentro en el resto de sitios.

Todo bastante bien