I ordered 2 arsenal retro shirts and I only received one since the second one run out of stock. To compensate me for the delay and the inconvenience, they offered me a discount code to get 2 shirts, one as an exchange for the one that run out of stock, and a second one as a gift. You can tell that they just want to have their customers satisfied , excellent customer service and excellent products.
Worst shopping experience ever. after 15 days since my order they finally made me aware that it was canceled because of the item being out of stock in some sizes. My ordered size was not even among them but they still canceled the order and the customer service was even worse. I asked for many times to issue a urgent report about it and i never got an answer. I don’t care if I got a refund, the whole situation was absurd.
Calidad increíble y en tiempo estimado, repetiré otra compra seguro!
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2 oct 2023
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calidad increíble
Una calidad increíble, no le falta ningún detalle.
Un servicio de atención al cliente magnifico, muy atentos en todo momento y rápidos.
Volveré a comprar sin duda.
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3 oct 2023
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Very qualified staff, great shirts
The customer service staff was always there to clarify any doubt. The shirts were better than expected for such a low price.
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3 oct 2023
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Incredible quality!!!
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3 oct 2023
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10/10
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3 oct 2023
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3 oct 2023
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19 jul 2023
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Excellent customer service!
I ordered 2 arsenal retro shirts and I only received one since the second one run out of stock. To compensate me for the delay and the inconvenience, they offered me a discount code to get 2 shirts, one as an exchange for the one that run out of stock, and a second one as a gift. You can tell that they just want to have their customers satisfied , excellent customer service and excellent products.
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6 jun 2023
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10/10 all around
Amazing quality shirts with good shipping times. Very reasonably priced especially for the “rarer” shirts. Staff are very very helpful and can help with any problems that are usually solved quickly. Overall a fantastic site and shop that i will continue to use.
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Respuesta de footballhouse uk
4 jul 2023
Dear Andrew :-)
Thank you for your kind words!
Kind regards.
9 may 2023
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Way to go, Hector!
This was my first order with them. The number on one of the shirts fell off after 2 washes and they sent me a new one totally free of charge. I have never had any other issue with the shirts, the quality is perfect. Hector has answered to all of my inquiries with the best solution
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9 may 2023
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CUSTOMER SERVICE 10/10
The customer service team is exceptional. They are always quick to respond to my questions and provide helpful solutions.
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Respuesta de footballhouse uk
4 jul 2023
Dear John,
Thank you for your kind review :-) We really appreciate your words.
Kind regards,
The FootballHouseUK team ⚽️
9 may 2023
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Respuesta de footballhouse uk
4 jul 2023
Dear Henry,
Thank you for your review :-)
Kind regards,
The FootballHouseUK team ⚽️
9 may 2023
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very good
I recently ordered a football jersey from footballhouseuk.com and was impressed with the quality of the shirt. The customer service was also excellent, providing me with updates on my order and answering all of my questions promptly.
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9 may 2023
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I've ordered several football jerseys from them.com and have always been impressed with the quality and selection. Their customer service is also exceptional and they go above and beyond to make sure their customers are satisfied.
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9 may 2023
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I had a great experience ordering from football house. The shipping was fast and the customer service team was helpful and responsive.
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Respuesta de footballhouse uk
4 jul 2023
Dear David,
Thank you for your review :-)
Kind regards,
The FootballHouseUK team ⚽️
22 ene 2023
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26 dic 2022
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9 may 2023
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EXCELLENT CUSTOMER SERVICE!
The shirts are as expected
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