biciclasica.com

Valoraciones:

sólo desde un punto de vista práctico, fijaos en el portabultos que tienen las BH, el tensor con muelle que sujeta los bultos contra un tope, que convierte a este elemento en muy práctico y polivalente. en las fotos podéis ver una especie de petaca, de bolso, donde guardo la cartera y el móvil. lo hice con una manga de un traje viejo de neopreno. tiene una tira de neopreno a modo de hebilla, por ese hueco lo sujeto al soporte de la bici, y lo que es la petaca queda a la vista, en la parte superior y se cierra con un velcro. de esa manera puedes tener siempre a mano el móvil y la cartera independientemente de la carga que lleves en el portabultos. lo del tope de metal para sujetar cajas o bolsas o botellas es estupendo, la única precaución es sacar el móvil antes si te quieres sentar un rato en el portabultos para descansar mientras apoyas los brazos sobre el sillín y contemplas las olas, por ejemplo. estuve interesado en comprar una de vuestras bicis, pero al final decidí quedarme con mi vieja BH por ese motivo, aunque os compré unos pedales para sustituirlos por los de mi bici, ya que uno de ellos estaba mal. os adjunto fotos: un saludo NOTA: si se os ocurre construir una bici pequeña plegable con este tipo de portabultos, por favor, mandadme un correo. gracias

It's been just over a month since I purchased this bike, and I've consistently had issues with both bike quality and quality of customer service. I've tried to resolve this internally, but it's gotten to the point where I want to make future customers aware of the problems I've experienced. I bought a b-stock bike which was supposed to be 'like new.' In the past month, I've brought it to the bike shop to get fixed twice—the first time, the derailleur snapped in two when I was downshifting and damaged other parts of the bike, and; the second time, the spokes had come fully loose on the front wheel. I struggled to get responsive support until I reached out to the CEO (who was extremely helpful—thank you). For the first incident, they sent me new parts and promised to reimburse the cost. I have yet to be reimbursed. They just sent me a copy of the reimbursement, which was sent to someone else, whose name I'm not familiar with, and to an account that is not mine. I don't even have a PayPal account. With the second incident, I paid out of pocket an additional 45 euros. While the bike itself has good quality components, the quality assurance is poor, and the customer service is disorganized. I've purchased a multitude of bikes in my life (in person and online), and this has been the only one I've regretted buying to date. It's been a major stressor as well because I use it as my main mode of transportation, and it's felt like I've spent more time in the shop with it than using it. I would like to see this company succeed, but some major improvements need to happen first.