SalutlabsValoraciones

: 833Excelente

4,88

Opiniones sobre Salutlabs

461 valoraciones verificadas en los últimos 12 meses

833 opiniones en total
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la valoración más positiva


hace 1 año
It was easy to find the site - the professional look and accreditation wording gave me confidence this was a legitimate site - that was important to me. The booking process was very simple and the SalutLabs staff came to my hotel at my chosen time slot, making the process very convenient indeed. On the day, the staff member used WhatsApp for easy communication and coordination to ensure she found us easily. The staff member was friendly, polite and professional and the process was absolutely painless. We had our results within the timeframe requested meaning no stress waiting either. I would recommend SalutLabs to anybody travelling to Ibiza (or other region SalutLabs cover) and would certainly use them again myself.
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la valoración más crítica


hace 11 meses
First, I was given a time window of 2 hours: 4-6 pm. I was at my hotel by 4. The technician arrived at just after 6 pm. I had changed plans for the day to accommodate the 2 hr timeframe, and I spent that time waiting for Salutlabs. Second, the directions said “Do not drink for at least 30 min before your test.” I interpreted this to mean drink nothing, and I did not, though it was hard, especially for a saliva test when my mouth was dry. It turns out they have had trouble with drunk people and meant “drink no alcohol”. Those directions really need to be much clearer. Third, my test cost 145 euros. I had paid 30 euros the previous week in France to enter Spain, and at home in the US the test, required to enter France, was free. Salutlabs price is disgraceful as people are desperate to get the test and have few other options. I would never use them again if I were in this situation and did have another option.
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Opiniones sobre Salutlabs

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 Opinión verificada
hace 1 año
It was easy to find the site - the professional look and accreditation wording gave me confidence this was a legitimate site - that was important to me. The booking process was very simple and the SalutLabs staff came to my hotel at my chosen time slot, making the process very convenient indeed. On the day, the staff member used WhatsApp for easy communication and coordination to ensure she found us easily. The staff member was friendly, polite and professional and the process was absolutely painless. We had our results within the timeframe requested meaning no stress waiting either. I would recommend SalutLabs to anybody travelling to Ibiza (or other region SalutLabs cover) and would certainly use them again myself.
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 Opinión verificada
hace 1 año
The hotel recommended we use SalutLabs for our RT-PCR test, and I'm glad we did. The appointment was easy to book online, and they gave us a choice of 2 hour time slots on our chosen date. The driver rang about 15 mins before arriving at our hotel, and we did the test (it is a saliva test, rather than a nose or throat swab). We had our results by email before 5am the next day. The only couple of things you should be aware of - no eating, drinking, smoking, chewing gum for 30mins before the test. Also, it is a RT-PCR, so also valid for UAE and other countries that require this type of pcr test - the website only mentions that it is for Europe (which I later clarified with them by phone).
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hace 1 año
Very professional and efficient. I booked online and got a text to confirm my location via gps. The day before the appointment, I got a text from the courier letting me know what time they’ll arrive. On the day of the appointment the courier arrived on time and the process took 10- minutes tops. I got my results less than 24-hours later. Very efficient without having to leave the hotel. Well worth the price for convenience and ease. Anna was super friendly too!
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hace 1 año
Salutlabs helped us out big time! PERFECT service! We had problems with finding someone who was open regular hours so we could do our covid test. We came across salutlabs and honestly couldn't be happier we did! Super polite, friendly and clear and within 1 hour the driver was at our house to do the test. I don't have one negative word for them except my result said negative:) (which also arrived within a few hours via email)
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 Opinión verificada
hace 1 año
Kind staff, good communication and fast. The results came in per e-mail and text after 23 hours. Also the test was taken with suliva which is awesome! I strongly recommend this company. Prima organisatie, goede communicatie en snel. Je kunt eenvoudig online boeken, ze komen naar iedere willekeurige locatie en de resultaten ontvang je zoals afgesproken via mail en sms. Ook is de test met speeksel wat wel zo comfortabel is.
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hace 1 año
I loved how convenient it was to have the driver bring our tests and deliver them to the lab. The thing I wish improved was the accuracy of the arrival. We get a two hour window and while traveling every minute counts, so it was hard to sit around waiting. If they could at least know half an hour ahead of arriving and call us that would be ideal. That way we can prepare and not eat or drink during that half hour .
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hace 1 año
Simply brilliant communication came bang on time.Test was so simple Scan card at hotel reception used what’s app Booked /paid for it on line Tester was English and came to our hotel room Test results came back in under 2 hours Stating negative and we had our fit to fly confirmation on it No stress no hassle cheapest around 30euros each Highly recommended
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 Opinión verificada
hace 1 año
Our address was tough to find but they had no problem. It was very convenient to do @ the apartment we were renting in Marbella. They popped into the lobby of our building within the appointed time, the saliva test was quick and easy, and done in less than 5 minutes. Results arrived within 24 hours as promised. Great experience with Salud labs!
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hace 1 año
Was worth paying extra for them to come to our apartment, we didn’t waste half a day of our holiday dragging the family to the hospital. The test was a spit saliva test which was more pleasant. They phoned 15mins before arriving to ensure we were in, Felix was very pleasant and the whole process took no more then 10 mins out of our day.
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 Opinión verificada
hace 11 meses
A pleasant, efficient and well-mannered man took all four tests. he was a credit to your company. Unfortunately, the cost was far too high as it seems the Directors of your company are short of money??? Lets face it, they are unlikely to be able to make such a "killing" in the future, once the pandemic has subsided.
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 Opinión verificada
hace 1 año
Easy come, easy go!!! Perfect timing, great service, clear messages prior to the appointment. I would just warn people that they can't eat 20 minutes prior the test, at least 24h before the meeting. We got the message very shortly before the test and my husband was already drinking coffee because we did not know.
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 Opinión verificada
hace 1 año
Wonderful that a COVID test can be reserved at a specific day and time. Wonderful customer service both on the phone and the technician who came directly to our hotel to administer the test. We got our results emailed within less than 24 hrs. It’s also recognized by the TSA, etc. GREAT SERVICE…HIGHLY RECOMMEND!
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 Opinión verificada
hace 1 año
Very professional COVID testing service in our hotel room. Easy to set up online. Person from SalutLabs phoned 10 minutes before he arrived. He was right on time. Quick test via saliva so no nasty nose swabs. Results arrived within 12 hours. Will definitely use next time I’m in Costa del Sol. Recommended!!!
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 Opinión verificada
hace 1 año
Very good service arrange to come to the torre del mar hotel in Ibiza between 8 and 10am arrived at 10 at the meeting point in the hotel. The guy was Friendly and gave out test kits and explained the process. Test came back in 3 hours although it did state within 24 hours. Would use again
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 Opinión verificada
hace 1 año
Very good service We called and they went through all the steps necessary to complete their waiver form Daniel came in the morning on time and was very pleasant informing us of the procedure to enable us to do test. It was saliva test and took minutes. Very pleased we went with them.
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 Opinión verificada
hace 1 año
They told us they would come between 9 am and 11 am the day prior to our flight home. They honored this by arriving T around 930 which allowed us to get on with our last day of vacation results were delivered via email by 7 am the next morning in time for us to check into our flight
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 Opinión verificada
hace 1 año
I can’t recommend salutlabs highly enough ! Marvellous tailored service for a large film crew - couldn’t do it without them ! Highly recommend either for test to travel or cohorts for work They always answer their phone 24/7 and the best part ! They have a therapy dog !
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 Opinión verificada
hace 1 año
Hello! I am Swiss… therefore used to „perfect“ organized „things“… but your service is high above of what I experience in our country these days! Extraordinary friendly staff (Mario 😊) All the best to him and his family!!! Thank you and all the best! Susan
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 Opinión verificada
hace 1 año
The staff went above and beyond to ensure the test results were taken and received in a timely manner. A very professional service and I would give my highest recommendation to the service received. A special mention from the team to Charles for his work.
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 Opinión verificada
hace 1 año
The Door to door service was excellent . The gentleman who we dealt with was professional , friendly and efficient . I would not hesitate to recommend this company . Results were delivered well within the 24 hour window
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